Leadership Skills & KFLA™

Identifying and closing the Leadership "soft" skills gap

When it comes to soft skills, we all have strengths, challenges, and blind spots. Our ability to act on these depends on self-awareness.

Let's face it: Nobody's perfect. Soft skill gaps exist at all levels of the organization.

Different levels, different skill requirements. Nonetheless, today all employees are expected to use soft skills at work. When soft skills are lacking, relationships and performance can suffer.

What are soft skills?

Soft skills, also known as leadership skills, are comprised of specific, observable, measurable attitudes and behaviors. Soft skills have been a focus of leadership development for decades. With the rise of empowerment and the flattening of organizations, soft skills have become a must for professionals at all levels.

Good news: We can all develop our soft skills.

Certo helps clients develop soft skills through different approaches according to the context. For example:

○ Coaching to raise awareness and develop new attitudes

○ Consulting to build subject matter knowledge

○ Workshops to foster exchange and practice with peers

What is the Korn Ferry Leadership Architect™?

The KFLA™ framework is a simple yet rich tool that has been developed and refined over the years through experience-based research. The framework draws upon the work of different Korn Ferry companies including Lominger, PDI NinthHouse, and Global Novations. It continues to evolve in order to stay relevant in today’s rapidly changing business world.

© Certo Coaching & Consulting Sàrl ○ Carouge, Geneva, Switzerland ○ contact@certoco.com

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