Privacy Policy

Privacy Policy (July 2022)

Certo Coaching & Consulting Sàrl

44 rue Caroline

1227 Carouge, Switzerland

Contact: Dana L. Walden at

1. Purpose

We at Certo Coaching & Consulting Sàrl, hereafter “the Company” or “Certo”, consider on-line data privacy a serious matter. This policy (“the Privacy Policy”) describes the privacy practices of Certo with regard to information about you that we collect through and affiliated sites, and (collectively “the Site”), when you visit or use the site.

2. Collection & Use of Personal Data

The personal data that you provide through the site includes your full name, e-mail address, and message; according to the context, you may also provide the name of your organization or employer. You provide the data in the context of requesting information from Certo, requesting to join a newsletter mailing list, requesting an appointment or service, or requesting to enroll in one of our programs.

We use the personal data that you provide through the site according to the context in which it was provided including to send requested information to you, to send you requested newsletters, to schedule an appointment with you, or to process a request for a service or for program enrollment.

The website hosting platform collects personal data when you visit the site, including information about your browser, network and device; web pages you visited prior to coming to the site; web pages you view while on the site; and your IP address. The hosting platform needs this data to run the site and to protect and improve its platform and services. The data is analyzed in a de-personalized form.

3. Use of Cookies

The site uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. Functional and required cookies are used which allow the hosting platform to securely serve the site to you. Analytics and performance cookies are used when you acknowledge the site cookie banner and for purposes of viewing site traffic, activity, and other data.

4. Disclosure of Personal Data

Certo does not sell, rent, exchange, transfer, or give your personal data to third parties without your consent other than to the trusted entities as outlined below:

· Service providers: We share personal data with a limited number of service providers helping Certo to conduct business. These include service providers for website hosting, website maintenance, e-mail delivery, and auditing. We authorize such providers to use or disclose personal data only as necessary to perform services on our behalf or to meet legal requirements.

· Authorities: We share data as necessary to comply with applicable law; to protect rights and safety of Certo, you, or others; and to respond to requests from law enforcement agencies, regulatory agencies, courts, and other public and government authorities which may include those outside of your country of residence.

5. Data Protection Rights

You have the right to request knowledge of or a copy of your personal data and to request correction or erasure of your personal data, as provided by law. You may have the right to restrict or to object to our processing of your personal data. You have the right to raise a complaint or to submit a question regarding the processing of your personal data. For previously given consent, you have the right to withdraw your consent.

6. Exercise of Data Protection Rights

To exercise your data protection rights, please contact Certo at the address indicated above either by mail at the mailing address or by e-mail at the e-mail address. We will comply with your request to the extent required by applicable law and provided we still hold your personal data. For security reasons, proof of identification and contact information are necessary.

7. Unsubscribing

If at any time you no longer wish to receive e-mail from Certo you may unsubscribe by writing to Certo by mail or by e-mail to the address indicated above.

8. Security

Through technical and administrative measures, we make reasonable efforts to keep your personal data and non-personal data secure.

9. Retention

Certo retains your personal data while we are providing services to you and to the extent necessary to comply with our tax, legal, and regulatory obligations.

10. Links to Other Websites

The site may provide the ability to connect to other websites operated independently from Certo and for which we are not responsible. We strongly suggest you review the privacy policy for such websites.

11. Legal Domicile and Applicable Law

The Canton of Geneva, Switzerland, is the legal domicile for any litigation. The applicable law is the Swiss Federal Data Protection Act and the Data Protection Ordinance. With regards to users in the European Union, General Data Protection Regulation (GDPR) also applies. With regards to users in California, USA, the California Online Privacy Protection Act (CalOPPA) also applies.

12. Notification of Changes

Changes to the policy will be notified on the site.